Software Customer Service - You have Fashion knowledge
- 応募
- 求人を送信
- 求人を保存
大阪府
正社員
500万円 - 600万円
Bullet points
You are interested in Fashion and IT
Software company for the retail industry (a bit similar to Photoshop)
企業情報
Our client is a world leader in IT solutions (software) for the fashion industry.
職務内容
- Deliver the highest level of response to their customer's service request by phone and internet
- Trouble-shoot / isolate problems
- Ability to resolve problems remotely and determine critical cases to escalate to level 2
- Follow service request until the final resolution
- Ability to multi-task, identify, and communicate business opportunities
- Assist with installation of software solutions
- Log all service calls and daily activities into the service monitoring software
理想の人材
- You have few years experience as customer service
- You have a native level of Japanese and a fluent level of English
- You are interested in Fashion
- You are familiar with IT software
- Experience with photoshop is an advantage
条件・待遇
You will receive a competitive salary + bonus and advantages:
- Flex time
- Training in France