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About Our Client
The goal of Service Management is to provide oversight and insight into operations through Change, Incident, and problem management. This is done by acting as the product owner of our IT Service Management tooling and assisting our different agile teams in reducing incidents and finding solutions to problems so that the business can see speedy and reliable execution. This is done in concert with IT Governance and Cyber Security which gives a unique insight into what is happening at the company and allows for a variety of robust and critical conversations to allow improvement at a more rapid pace. With this in mind, our client is inviting qualified candidates to apply for the ServiceNow role to come and operate in an administrative manner
Job Description
- Support the localization of the ServiceNow user interface from English to Japanese
- Assist in providing guidance and support to other ServiceNow functions as well as the IT Service Management Processes
- Report to the IT Service Management Lead
- Work with the group project team to implement required changes and improvements in the ServiceNow tool
- Provide guidance and support to other ServiceNow functions as well as ITSM processes
- Participate in discussions about technical functionalities
- Implement solutions
- Participate in releases
The Successful Applicant
- Working experience in ticket implementation systems
- Working experience in incident, problem or change management
- Knowledgeable in ServiceNow
- Knowledgeable in ITIL
- Ability to create and document processes, workflows and manuals
What's on Offer
- An opportunity to work in a global environment
- A lucrative salary
- Quick application-onboarding process
Job summary
- Function
- IT
- Specialisation
- Applications Support
- What is your area of specialisation?
- Financial Services
- Location
- Tokyo 23 Wards
- Job Type
- Temporary
- Consultant name
- Tsitsi Watambwa
- Consultant phone
- +813 6832 8920
- Job Reference
- JN-112021-4514882
- Company Type
- Foreign Multinational