求人を保存 検索に戻る 職務内容 求人情報 類似した求人Competitive Salary, Earn Up to 8.5M JPY/yr!Propel Your Career in an Industry Leader!企業情報 Our client is an industry leader in IT services, especially strong in Asia. Compared to their direct competitors, they are re-known for their dynamic approach to business, prioritising both customer and employee satisfaction as their key metric of success. With all of their senior positions being occupied by their own internal promotions, they grant clear career trajectory to their workers.職務内容Responsibilities include but are not limited to:Facilitate surveys and implement actionable plansEnsure ticket closure to satisfactory standardsWork with customers to set and identify deliverableEnsure ITIL Operational process compliance for the program to deliver the servicesEnsure SLA compliance and compliance to Org Processes and training requirementsFacilitate Internal and External auditsOwn and manage Continuous Improvement (SIPs, Six Sigma, Lean, Xserve etc)Customer and internal documentation reports (Daily, Weekly, Monthly and Quarterly)理想の人材If you possess most of the following traits, you are likely a good candidate for this position:5+ years of overall experience in IT supportWorking knowledge to ISO 20K, ITIL v3, Six Sigma and Lean conceptsKnowledge of QMS and Process ManagementGood experience to Internal and External Audits and AssessmentsWorking understanding of IT infrastructureBusiness level of Japanese and English条件・待遇The successful candidate is entitled to the following benefits:Competitive salary, earn up to 8.5M JPY/yrWork with the business for decision-makingGrow your career at an industry leaderAccess to great career opportunitiesコンタクトJustin Chao求人番号JN-052022-5626303電話+813 6627 6066求人情報分野IT職種ヘルプデスク業界IT・通信勤務地東京23区雇用形態正社員担当コンサルタントJustin Chao担当コンサルタントの電話番号+813 6627 6066求人番号JN-052022-5626303企業タイプ外資系企業