求人を保存 検索に戻る 職務内容 求人情報 類似した求人Global BPO CompanyWFH!企業情報Join a leading international BPO company with a global presence, offering a comprehensive range of services including customer care, technical support, customer acquisition, digital solutions, analytics, and back-office support.職務内容Oversee and manage various operational aspects of the call center, handling multiple accounts.Drive business development initiatives to expand client base and service offerings.Develop, monitor, and improve KPIs to ensure optimal performance and efficiency.Manage cost and budgeting processes to align with financial goals.Enhance stakeholder relationships and manage client expectations.Implement strategic plans for operational improvements and process enhancements.Collaborate with international clients, utilizing strong English communication skills.理想の人材Requirements:Native-level proficiency in Japanese and fluent in English.Minimum of 2-3 years of experience in call center management.Proven expertise in stakeholder management.Strong business development and strategic planning skills.条件・待遇Salary: Up to 10M JPY - negotiable depends on your experienceLocation: Tokyo 23 wards, Hybrid setup (up to 5 days in the office per month, subject to change)コンタクトMichelle Rosette求人番号JN-072024-6477626電話+813 6832 8698求人情報分野カスタマーサービス職種コールセンターマネージャー・ディレクター業界ビジネスサービス勤務地東京23区雇用形態正社員担当コンサルタントMichelle Rosette担当コンサルタントの電話番号+813 6832 8698求人番号JN-072024-6477626企業タイプ外資系企業勤務形態在宅可・ハイブリッド勤務可
