求人を保存 検索に戻る 職務内容 求人情報 類似した求人Excellent work-life balanceCompetitive salary and annual increases企業情報My client is a US-based life science company whose products are used in laboratories in nearly every country, contributing to significant scientific discoveries.They continually invests in R&D to develop cutting-edge technologies that empower scientists to make breakthroughs in understanding and treating diseases, improving quality of life, and preserving the environment.職務内容・ Respond to various inquiries by phone, email, and fax.・ Improve customer service processes and related processes.・ Identify, visualize, and standardize processes and areas with variability in order to improve productivity and reduce errors.・ Promote documentation of customer service processes and related processes (creation of SOPs and WIs).・ Work with each department to proactively minimize risks of backlogs and delivery delays, and proactively communicate high-quality delivery dates in advance.理想の人材・ 3+ years of experience in supply chain operations, call center management, project management, etc.・ Positive communication skills・ Positive and positive attitude towards experiences and learning opportunities・ Mindset that allows you to work in cooperation with other departments条件・待遇Excellent work-life balanceCompetitve salary and annual increasesOpportunity for internal mobility into other departmentsコンタクトAdam Petch求人番号JN-072024-6480101電話+81 3 6832 8611求人情報分野カスタマーサービス職種受注処理業界ヘルスケア・製薬勤務地東京23区雇用形態正社員担当コンサルタントAdam Petch担当コンサルタントの電話番号+81 3 6832 8611求人番号JN-072024-6480101企業タイプ外資系企業