Sales and Trading IT Support Specialist - No Japanese, OK!

Tokyo 23 Wards Temporary 5,000,000¥ - 6,500,000¥ Foreign Multinational
  • Work in a diverse and progressive environment!
  • Work with a team that nurtures growth!

About Our Client

Come join our client in continued excellence in business, transparency, inclusive culture and contemporary technology applications. Regardless of career level, working with our client is an opportunity to excel, with daily opportunities to innovate and work autonomously. As a member of Workplace Support Services team, you will need to work with other Technology departments on various projects and initiatives, representing the business units' interests, and conversely acting as an IT liaison back to the business. This job is for both curious and collaborative minds. Apply today and be part of a global success story.

Job Description

Duties and responsibilities include:

Incident Management

  • Perform impact analysis for business and IT events
  • Engagement with other silos in IT for escalation of unresolved problems

Problem Management

  • Maintain a stable desktop environment
  • Perform root cause analysis for recurring issues and implement remediation/solution

Service Management

  • Act as a liaison between the Business Unit and other IT teams / vendors
  • Project management and execution of specific projects
  • Proactively look for innovative and creative ideas
  • Work closely with global counterparts on projects & initiatives
  • Manage new hardware and software onboarding/testing
  • Update support documentation

Risk & Regulatory

  • Act as an emergency contact point in case of emergency situations
  • Assist with risk/audit/inspection related work

The Successful Applicant

Skills Required:

  • 2 to 5 years of IT support experience in the financial industry
  • Strong communication in both written and spoken English
  • JLPT N3
  • Strong client service skills
  • Team player and the ability to collaborate
  • Strong leadership and project management
  • Multitask and ability to prioritize tasks
  • Ability to work independently and drive innovation
  • Self-starter with the ability to work independently with little supervision
  • Able to operate effectively in a stressful environment
  • Strong analytical and problem-solving skills
  • Comprehensive knowledge of the Microsoft Windows, Office and computer hardware/peripherals
  • Basic Scripting knowledge

What's on Offer

  • An opportunity to work with the best in the industry
  • An opportunity to learn new skills
  • A financially rewarding experience
Tsitsi Watambwa
Quote job ref
Phone number
+813 6832 8920

Job summary

Job Type
Consultant name
Tsitsi Watambwa
Consultant phone
+813 6832 8920
Job Reference
Company Type