Retail Systems Support Engineer (APAC)- up to 12M

Tokyo 23 Wards 日系企業 ¥11,000,000 - ¥12,000,000 per year Foreign Multinational View Job Description
The role involves supporting retail applications and customer engagement systems across multiple regions in Asia. It also includes project participation, vendor management, and system troubleshooting.
  • Unlock a rewarding career path by playing a key role accross APAC
  • Significant growth opportunities in both technology and retail innovation

About Our Client

Our client is a global leader in the retail sector, known for their inclusive and innovative approach to business. They offer a collaborative and diverse environment where creativity and growth are encouraged, with opportunities to work on exciting projects across their premium brand portfolio.

Job Description

  • Act as the primary system engineer for retail applications and customer engagement systems across APAC.
  • Provide ongoing support for incidents and errors, while managing stakeholder communications.
  • Diagnose and resolve technical issues through global collaboration with vendors.
  • Oversee system testing and manage vendor performance.
  • Ensure smooth handover post-project deployment to support teams.



The Successful Applicant

  • Knowledge of SQL, API, JavaScript, and web/iOS applications.
  • Experience with system integration and data flow diagrams.
  • Strong problem-solving skills with the ability to diagnose system issues from a technical perspective.
  • Project/vendor management experience in a regional, cross-functional setting.
  • Bilingual skills in Japanese and English (Chinese is a plus).



What's on Offer

  • Competitive salary and benefits in line with experience.
  • Exposure to multi-regional projects
  • Opportunities for career growth in globally recognized brand
  • Work in a supportive and innovative environment with top professionals.



Contact
Argia Pradana
Quote job ref
JN-092024-6538339
Phone number
+81 3 6832 8642

Job summary

Function
IT
Specialisation
IT Support
What is your area of specialisation?
Retail
Location
Tokyo 23 Wards
Job Type
Temporary
Consultant name
Argia Pradana
Consultant phone
+81 3 6832 8642
Job Reference
JN-092024-6538339
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.