Remote Work - Customer Support [N1 Japanese] - 2.3M - 2.7M
230万円 - 270万円
100% Remote Work
Promising career progression
Our client is an outsourcing company for world's leading customer experience management.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accoutns through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions
- Take the extra mile to engage customers
- Manage customer inquiries through incoming calls and emails
- You have a fiber internet connection (LAN)
- You have N1
- Must have Fiber Internet connection at home
- Strong phone contact handling skills and active listening
- Ability to multi-task, prioritize, and manage time effectively
- Custom environment - Work From Home
- More time with Family
- Career progression