QED Field service engineer , CNC, Tokyo, 12M

Tokyo 23 Wards Permanent 10,000,000¥ - 12,000,000¥ Foreign Multinational
  • Rewarding and Challenging jobs will be provided
  • Support customer around the region to increase the connection in the market

About Our Client

  • A leading global supplier of consumable materials to semiconductor manufacturers and pipeline operators.

Job Description

  • Provides a within-workday communication link between the customer base and QED to help ensure that effective service is provided to the customer.
  • Provides remote and on-site technical assistance to help troubleshoot, diagnose, and repair QED's equipment includes electro-mechanical troubleshooting and repairs, software troubleshooting and configuration, and software/PLC updates and reinstallations.
  • Installs equipment at customer's facility to ensure full functionality according to defined specifications, including all pre-ship coordination activities to ensure customer's facility is ready to receive equipment.
  • Performs preventative maintenance, field upgrades, and other QED service offerings on QED equipment.
  • Conducts training programs on the safe operations of the equipment, and demonstrates skills to trainees.
  • Provides weekly customer status updates for customers in the AP region.
  • Completes service trip reports/knowledge base articles for all activities to document symptoms, root cause and fix of problems.

The Successful Applicant

  • Strong electro-mechanical troubleshooting and repair experience of CNC or other complex automated machinery is required.
  • Experience in the optical fabrication or semiconductor industry is preferred.
  • Knowledge of Machine control software; CNC control software (E.g. Siemens, Rockwell);
  • MS Office (Excel, PowerPoint, Word).
  • Excellent written & oral communication skills are required, as frequent interaction with customers and QED USA is a key responsibility.
  • Mastery of both oral and written English is essential.
  • Fluency in Korean, Chinese and/or Japanese is strongly desirable.

What's on Offer


Bon Siripairoj
Quote job ref
Phone number
+813 6832 8985

Job summary

Job Type
Consultant name
Bon Siripairoj
Consultant phone
+813 6832 8985
Job Reference
Company Type