NEW: Operations, Customer Service - Logistics!

Tokyo 23 Wards Permanent ¥4,500,000 - ¥6,000,000 per year Foreign Multinational View Job Description
You will be handling shipments and serving as a point of contact for clients, suppliers, partners, by maintaining a high level of customer satisfaction.
  • Supportive company culture with structured processes.
  • Permanent role with opportunities for career development.

About Our Client

The company is a well-established provider of a wide range of logistics and supply chain services such as Air Freight, Ocean Freight. Customs Brokerage, Warehousing and Distribution.

Job Description

As part of the CS/Operations Team, you will get to handle the following:・ Handling shipments and serving as a point of contact for clients, suppliers, partners

・ Maintaining a high level of customer satisfaction

・ Issue quotations to customers and network where necessary

・ Ensure accuracy of documents produced and data integrity in transport system

・ Ensure claims are handled properly and in line with company rules

・ Maintain contact with clients to strengthen relationship and communication

The Successful Applicant

In order to success in this role, the applicant should possess the following qualifications:

  • Good experience in logistics customer service / operations
  • Freight Forwarding experience would be ideal
  • Good PC skills (excel, word, power point)
  • Proficiency in preparing and managing shipping documentation.
  • Excellent problem-solving and organizational skills.
  • Business English and High business Japanese (written and spoken)

What's on Offer

  • Competitive salary package (base + bonus)
  • A chance to build expertise in the logistics industry.
  • Supportive company culture with structured processes.
  • Permanent role with opportunities for career development.

If you are ready to take on a challenging and rewarding role in the heart of Tokyo, this is your opportunity to make a difference.

Contact
Davide Capretta
Quote job ref
JN-102025-6859073
Phone number
+81 3 6832 8675

Job summary

Function
Customer Service
Specialisation
Import-Export
Specialisation
Transport & Distribution
Location
Tokyo 23 Wards
Job Type
Permanent
Consultant name
Davide Capretta
Consultant phone
+81 3 6832 8675
Job Reference
JN-102025-6859073
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.