Save Job Back to Search Job Description Summary Similar JobsSupportive company culture with structured processes.Permanent role with opportunities for career development.About Our ClientThe company is a well-established provider of a wide range of logistics and supply chain services such as Air Freight, Ocean Freight. Customs Brokerage, Warehousing and Distribution.Job DescriptionAs part of the CS/Operations Team, you will get to handle the following:・ Handling shipments and serving as a point of contact for clients, suppliers, partners・ Maintaining a high level of customer satisfaction・ Issue quotations to customers and network where necessary・ Ensure accuracy of documents produced and data integrity in transport system・ Ensure claims are handled properly and in line with company rules・ Maintain contact with clients to strengthen relationship and communicationThe Successful ApplicantIn order to success in this role, the applicant should possess the following qualifications:Good experience in logistics customer service / operationsFreight Forwarding experience would be idealGood PC skills (excel, word, power point)Proficiency in preparing and managing shipping documentation.Excellent problem-solving and organizational skills.Business English and High business Japanese (written and spoken)What's on OfferCompetitive salary package (base + bonus)A chance to build expertise in the logistics industry.Supportive company culture with structured processes.Permanent role with opportunities for career development.If you are ready to take on a challenging and rewarding role in the heart of Tokyo, this is your opportunity to make a difference.ContactDavide CaprettaQuote job refJN-102025-6859073Phone number+81 3 6832 8675Job summaryFunctionCustomer ServiceSpecialisationImport-ExportSpecialisationTransport & DistributionLocationTokyo 23 WardsJob TypePermanentConsultant nameDavide CaprettaConsultant phone+81 3 6832 8675Job ReferenceJN-102025-6859073Company TypeForeign Multinational