NEW: Insurance, Call Center Support!

Tokyo 23 Wards Permanent ¥3,600,000 - ¥4,400,000 per year Foreign Multinational View Job Description
Join a thriving insurance company as a Call Center Operator in Tokyo, where you'll provide exceptional customer service and ensure client satisfaction. This permanent role offers an opportunity to support customers effectively in a fast-paced environment.
  • Very good work-life-balance: 9am to 5pm working schedule.
  • Comprehensive training programs to enhance relevant skills.

About Our Client

This is a respected and established large organization in the insurance industry. The company is known for its commitment to delivering reliable services and fostering a professional work environment in Tokyo.

Job Description

You will be responsible for responding to customer inquiries and handling administrative tasks related to contracts and maintenance. Among the main responsibilities, the following tasks will be covered:

1) Responding to customer inquiries via telephone or email

・Providing information on insurance premiums and coverage, issuing estimates, and handling contract procedures

・Handling maintenance procedures such as contract changes and cancellations

2) Administrative tasks processing related to contracts and maintenance, such as issuing insurance certificates and transfer approval documents, etc.

The Successful Applicant

A successful applicant should have:

- Good call center experience (2+ years)

- Keen to become a Leader / Supervisor in the future

- Strong communication skills to liaise with customers and team members effectively

What's on Offer

  • Very good work-life-balance: 9am to 5pm working schedule
  • Comprehensive training programs to enhance relevant skills.
  • Opportunity to work with a large and global organization in the insurance industry.
  • Professional and supportive work environment in Tokyo.
  • Paid holiday leave system and additional benefits.



Take the next step in your career as a Call Center Operator in Tokyo. Apply now to join a trusted leader in the insurance industry!

Contact
Davide Capretta
Quote job ref
JN-082025-6810373
Phone number
+81 3 6832 8675

Job summary

Function
Customer Service
Specialisation
Call Center
Specialisation
Insurance
Location
Tokyo 23 Wards
Job Type
Permanent
Consultant name
Davide Capretta
Consultant phone
+81 3 6832 8675
Job Reference
JN-082025-6810373
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.