Save Job Back to Search Job Description Summary Similar JobsVery good work-life-balance: 9am to 5pm working schedule.Comprehensive training programs to enhance relevant skills.About Our ClientThis is a respected and established large organization in the insurance industry. The company is known for its commitment to delivering reliable services and fostering a professional work environment in Tokyo.Job DescriptionYou will be responsible for responding to customer inquiries and handling administrative tasks related to contracts and maintenance. Among the main responsibilities, the following tasks will be covered:1) Responding to customer inquiries via telephone or email・Providing information on insurance premiums and coverage, issuing estimates, and handling contract procedures・Handling maintenance procedures such as contract changes and cancellations2) Administrative tasks processing related to contracts and maintenance, such as issuing insurance certificates and transfer approval documents, etc.The Successful ApplicantA successful applicant should have:- Good call center experience (2+ years)- Keen to become a Leader / Supervisor in the future- Strong communication skills to liaise with customers and team members effectivelyWhat's on OfferVery good work-life-balance: 9am to 5pm working scheduleComprehensive training programs to enhance relevant skills.Opportunity to work with a large and global organization in the insurance industry.Professional and supportive work environment in Tokyo.Paid holiday leave system and additional benefits.Take the next step in your career as a Call Center Operator in Tokyo. Apply now to join a trusted leader in the insurance industry!ContactDavide CaprettaQuote job refJN-082025-6810373Phone number+81 3 6832 8675Job summaryFunctionCustomer ServiceSpecialisationCall CenterSpecialisationInsuranceLocationTokyo 23 WardsJob TypePermanentConsultant nameDavide CaprettaConsultant phone+81 3 6832 8675Job ReferenceJN-082025-6810373Company TypeForeign Multinational