Save Job Back to Search Job Description Summary Similar JobsThe chance to directly impact the business and to communicate with team abroadA professional and dynamic work cultureAbout Our ClientOur client is an international Fintech company in the insurance space.Job DescriptionThe roles entails handling operational tasks and providing support for customer's subscriptions and other service request. Among the main responsibilities:▪ Communicate with customers and service providers to support with inquiries and resolve claims▪ Prepare and arrange packaging shipments to customers▪ Communicate with repair service providers for repair cases.▪ Prepare operations reportsThe Successful ApplicantA successful candidate should possess the following qualifications in order to success in the role:Having an experience in Call center/Customer serviceCan communicate in English at a good business levelHigh business level of JapaneseWhat's on OfferThe chance to directly impact the local business and to communicate directly with upper management abroadA professional and dynamic work culture.An international job scope.A standard M-F 9am to 6pm schedule with WFH allowed (after probation)This is a fantastic opportunity for the right candidate to make their mark within a large organization in the Financial Services industry. We encourage all interested and qualified individuals to apply.ContactDavide CaprettaQuote job refJN-062025-6762117Phone number+81 3 6832 8675Job summaryFunctionCustomer ServiceSpecialisationCustomer Service Officer – InboundSpecialisationFinancial ServicesLocationTokyo 23 WardsJob TypePermanentConsultant nameDavide CaprettaConsultant phone+81 3 6832 8675Job ReferenceJN-062025-6762117Company TypeForeign Multinational