National Business Development Manager - Contract Logistics

Tokyo Permanent ¥10,000,000 - ¥13,000,000 per year Foreign Multinational Work from Home or Hybrid
  • Great Salary, Incentive Package, and Career Progression
  • Directly Contributes to the Top 5 Logistics Company in the world

About Our Client

Our client is a top global logistics company. Our client provides sea freight and air freight forwarding, contract logistics, and overland businesses.

Our client has a long track record in the Japanese market with over 1,000 branches in 100 countries and 60,000 employees around the world. Our client prides their strong network around the world, including Europe, North America, South America, Australia, Africa, Asia, and more.

Our client wants to be the best company to work for with. You will own the customer engagement cycle. Your day will be varied as you lead and coach your team to success, ensuring they all know their growth objectives and are fully empowered to meet them.

Your day will be varied as your team and projects are all unique with much of your time primarily focused on the later stages of the Customer Engagement Cycle. Add value to discussions focused on attracting new business opportunities with existing customers.

What businesses would be an ideal long-term fit? Pursue projects and provide leadership for our teams with a laser focus on delivering value propositions that drive long-term retention. During the day, follow up with your team to ensure that we are delivering as promised to our customers consult with key stakeholders and customers to review progress, and ensure a focus on continuous improvement and high customer retention rates. Where problems arise you may be asked to lead a project team to hyper-care our customer to a positive conclusion. Finally focus on evolving our customer relationships, forming trust and deeper relationships to enable new opportunities.

Job Description

  • To own and manage all activities relating to customer retention; reporting, action planning, training, and follow-up activities
  • To take the lead in customer development, reviewing the need for specialist dedication at a local level, supporting the recruitment and training where required as well as being personally responsible for selected customer account management
  • To lead the customer engagement program, including deployment, training, knowledge sharing, and identifying opportunities for innovation
  • To execute voice of the customer activities

The Successful Applicant

  • Business Development experience in the contract logistics industry
  • Leadership management experience in the contract logistics industry
  • Business level English and Japanese level (including reading & writing)

What's on Offer

  • Great career progression
  • Bonus - special bonuses may be paid depending on the company's achievement
  • Retirement Allowance, Social Security Program - Employee's Health Insurance, Employee's Pension Insurance, Unemployment Insurance, and Worker's Accident Compensation Insurance
  • Flextime system, Short time work for childcare and nursing, Re-employment system, and Complete medical checkup
Abiyan Arfani
Quote job ref
Phone number
+813 6832 8953

Job summary

Sales Manager/Director/VP
What is your area of specialisation?
Transport & Distribution
Job Type
Consultant name
Abiyan Arfani
Consultant phone
+813 6832 8953
Job Reference
Company Type
Foreign Multinational
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.