Multinational Sports Brand - IT Helpdesk

Tokyo 23 Wards Temporary Foreign Multinational
  • Attractive compensation & fringe benefits
  • Work from home privileges

About Our Client

A multinational sports Brand based in the United States with offices around the world with a well-established credentials. The company provides various products through different channels, while also focusing on quality that attracts by the best athletes in the game.

The businesses in Japan has been rapidly growing, managing various ventures in Japan to maintain quality and customer satisfaction. They provide high quality luxury sports products to maintain their place as one of the top selling products in Japan.

Job Description

  • Provide good level of end-user service by resolving trouble tickets in a timely and effective manner through handling incoming requests to the service desk via telephone, email, chat and other mediums;
  • Capable of recognising repetitive inquiries and create immediate solutions to solve them
  • Providing installations, necessary software updates and various applications in the system
  • Set up new user's ID, security requests and administrative support
  • Manage hardware life cycle management
  • Maintenance of IT system, diagnose hardware and software condition

The Successful Applicant

  • Business level proficiency in English and Japanese language
  • Professional Experience in Help-desk and IT support
  • Experience with various operating systems (Windows or Linux), O365, PC and smart-phones
  • A team player with good communication skills and ability to multitask

What's on Offer

  • 5 hours of workday
  • Attractive compensation and benefits
  • International environment and culture
  • Work from home scheme
  • Visa support for foreign residents
  • Paid Holiday
  • Social, health and employment insurance
Numan Azami
Quote job ref
Phone number
+813 6832 8952

Job summary

Helpdesk / Desktop Support
Leisure, Travel & Tourism
Tokyo 23 Wards
Job Type
Consultant name
Numan Azami
Consultant phone
+813 6832 8952
Job Reference
Company Type
Foreign Multinational