Medical Device Support Specialist (DSS)

千葉県 外資系企業 年収 500万円 - 1000万円 外資系企業 在宅可・ハイブリッド勤務可
  • Make a meaningful impact by supporting patients with medical devices.
  • Join a collaborative team, working closely with healthcare professionals

企業情報

The client is a leading healthcare company dedicated to developing innovative medical technologies that positively impact patients' lives. Their mission is to provide effective solutions and support to patients and healthcare professionals, ensuring optimal treatment outcomes.

職務内容

  • Independently explain the usage of the TTFields device to patients, caregivers, and clinical staff.
  • Continuously support patients and caregivers throughout their device usage journey.
  • Collect and document patient feedback and questionnaires during hospital visits.
  • Identify and report any problems or issues encountered during device usage.
  • Efficiently schedule patient visits and prioritize tasks.
  • Perform troubleshooting and log analysis as required.
  • Provide field support to patients, addressing problems and challenges independently.
  • Collaborate with other departments such as QA and Logistics to solve operational issues.
  • Seek support and advice from higher-level DSS for complex problems.
  • Contribute to process improvement initiatives, considering limitations, regulations, and feasibility.
  • Conduct onboarding training for new DSS team members.

理想の人材

  • Preferred experience as a teacher, trainer, or delivering training to individuals.
  • Preferred experience in engineering, service, or technician roles involving issue communication.
  • Flexibility to visit hospitals and patient homes across the country.
  • Proficiency in communication with patients, caregivers, and physicians.
  • Valid driver's license.


条件・待遇

  • Opportunity to make a significant impact on patients' lives by supporting their usage of life-saving medical devices.
  • Collaborative and supportive work environment with a focus on teamwork and professional development.
  • Competitive salary and benefits package.
  • Onboarding training and continuous learning opportunities.
  • Chance to work with cutting-edge medical technologies and contribute to improving patient outcomes.


コンタクト
Peryhan Essam
求人番号
JN-062023-6079500
電話
+813 6832 8691

求人情報

分野
エンジニアリング
職種
メンテナンス
業界
ヘルスケア・製薬
勤務地
千葉県
雇用形態
正社員
担当コンサルタント
Peryhan Essam
担当コンサルタントの電話番号
+813 6832 8691
求人番号
JN-062023-6079500
企業タイプ
外資系企業
勤務形態
在宅可・ハイブリッド勤務可

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