Save Job Back to Search Job Description Summary Similar Jobs50% English & 50% JapanesePromising career progressionAbout Our ClientMultinational Travel CompanyJob DescriptionEnsuring Legal ComplianceHandle customer complaints and provide appropriate solutions and alternatives within the SLA.Follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake extra mile to engage to customersThe Successful ApplicantHas BA Degree and minimum of 12 months internship in any industryNative level in Japanese and Fluent in EnglishAmenable to work in Tokyo 23 wards or Yokohama Minato MiraiWhat's on OfferTraining to ensure your successPromising career progressionOpportunity to transfer to another departmentDiverse environmentCompetitive salary packageWork anywhere in the world for 30 days on top of your paid leavesInternational relocation is possibleContactMichelle RosetteQuote job refJN-082021-3464548Phone number+813 6832 8698Job summaryFunctionCustomer ServiceSpecialisationCall CenterWhat is your area of specialisation?Technology & TelecomsLocationTokyo 23 WardsJob TypePermanentConsultant nameMichelle RosetteConsultant phone+813 6832 8698Job ReferenceJN-082021-3464548Company TypeForeign Multinational