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IT Systems Operations Manager - Retail Brand

Tokyo 外資系企業 - ¥12,001,000 per year Foreign Multinational Work from Home or Hybrid View Job Description
We are looking for a proactive IT Systems Operations Specialist to oversee ERP, and BI/reporting systems while ensuring seamless communication between the Japan office, APAC IT, and France HQ IT.
  • Excellent IT Manager opportunity in a world-known Retail European brand.
  • Work with Global & APAC IT Teams

About Our Client

The client is a world-famous European brand. It is popular for initiating global fashion trends and revolutionary statements.

They are just as popular in APAC and Japan, they are looking for IT manager to help their vision come true in the region.

Job Description

  • ERP Management: Utilize advanced expertise to optimize and troubleshoot Global ERP platforms, ensuring system stability.
  • BI/Reporting Support: Assist users with data integration, analysis, and report creation.
  • Japan Office IT Support: Work closely with internal users and IT teams to resolve system-related issues beyond ERP and BI.
  • Global IT Coordination: Manage system operations, troubleshooting, and escalations with France HQ and APAC IT teams.
  • System Implementation Projects: Act as a project team member and lead progress tracking for global IT initiatives.

The Successful Applicant

  • Fluent Japanese and Business-level English (to collaborate across regions).
  • Background in database engineering, application support, or technical support.
  • Strong analytical and problem-solving skills.
  • Customer-focused approach to IT support.
  • A team player who collaborates effectively across departments.

What's on Offer

  • Many employee benefits and discounts for highly valuable items
  • Work from home 2 or 3 times a week
  • The office is in central Tokyo, easy access
  • Package up to 12mil, depending on experience and background
Contact
Peryhan Essam
Quote job ref
JN-022025-6660348
Phone number
+813 6832 8691

Job summary

Function
IT
Specialisation
Application Management
Specialisation
Retail
Location
Tokyo
Job Type
Permanent
Consultant name
Peryhan Essam
Consultant phone
+813 6832 8691
Job Reference
JN-022025-6660348
Company Type
Foreign Multinational
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.