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IT Support- Full Remote

Tokyo 日系企業 ¥4,000,000 - ¥5,000,000 per year Foreign Multinational View Job Description
This role focuses on delivering system training and providing onsite support during hotel software go-live phases. The candidate will collaborate with hotel teams to ensure a smooth transition to new systems while troubleshooting technical issues and conducting user training sessions.
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  • Flexible working hours ＆ FULL REMOTE
  • Dynamic international environment & opportunity to travel around Japan

About Our Client

A global leader in hospitality technology, this company delivers innovative software solutions that enable the hospitality sector to streamline operations and elevate guest experiences.

Job Description

  • Train staff on the new software, tailored to different user groups.
  • Conduct workshops and develop localized training materials.
  • Provide onsite support during system go-lives, including hands-on troubleshooting.
  • Act as the primary contact during go-live phases, addressing questions and resolving initial issues.



The Successful Applicant

  • Experience in hotel operations or hospitality technology is preferred.
  • Language proficiency in both Japanese and English.
  • Strong communication skills, particularly for training non-technical users.
  • Able to troubleshoot software issues independently during go-live phases.



What's on Offer

  • Competitive salary with travel allowances.
  • Flexible working hours and full remote opportunity
  • Professional development opportunities, including certifications.



Contact
Argia Pradana
Quote job ref
JN-102024-6564405
Phone number
+81 3 6832 8642

Job summary

Function
IT
Specialisation
IT Support
What is your area of specialisation?
Business Services
Location
Tokyo
Job Type
Temporary
Consultant name
Argia Pradana
Consultant phone
+81 3 6832 8642
Job Reference
JN-102024-6564405
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.