IT Support - American enterprises services company (Contract)
Foreign working environment
Work and life balance
About Our Client
My client is a well known new style/rental business company, they have over 30 open offices in Tokyo. The company culture puts priority on working smart and not hard and the company offers the flexibility to all employees to work from home during the pandemic.
Support the Team Members by providing prompt response to user issues and requests while managing and maintaining the closing of tickets within JIRA ticketing system.
Primary interface for the Corporate Technology Team providing a positive experience for Team Members through tailored IT solutions and the development and implementation of installation plans.
Responsible for team member computer and account management provisioning and deprovisioning and inventory management of equipment.
The Successful Applicant
Ability to manage multiple projects and meet multiple deadlines.
Basic knowledge of mobile device management technologies.
Previous experience with reporting and metrics preferred.
Ability to set up and troubleshoot AV equipment.
Excellent communication and service delivery skills.
Basic knowledge of VOIP, and enterprise cloud-based phone systems.
What's on Offer
Excellent work experinces
Allround exposure to APAC projects