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IT helpdesk

Tokyo 23 Wards 日系企業 ¥3,000,000 - ¥4,000,000 per year Foreign Multinational View Job Description
The global retail company is looking for It helpdesk who can handle troubleshooting issues, PC kitting, user support in Japanese and English
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  • HelpDesk job at global retail company
  • Good chance to work with international team

About Our Client

This company is a leading global fashion brand, known for its iconic style and high-quality products. For an IT professional, this represents a unique opportunity to work at the intersection of technology and fashion in a fast-paced, innovative environment.

Job Description

  • Assist internal employees with troubleshooting and resolving technical issues across hardware, software, and systems.
  • Handle setup and maintenance of various devices including PCs, iPads, mobile phones, and conference room systems.
  • Set up and configure user PCs, ensuring all necessary software and settings are in place for smooth operation.
  • Administer and support O365 and Active Directory settings at retail locations.



The Successful Applicant

  • Ability to quickly diagnose and resolve common hardware and software issues, especially in a fast-paced environment.
  • Experience with setting up and configuring devices like PCs, iPads, printers, and conference room systems.
  • Ability to write clear and concise technical documentation (in Japanese), including setup guides and troubleshooting procedures.
  • Willingness to learn new systems and technologies, and the ability to quickly adapt to changes in tools, procedures, and technologies.

What's on Offer

  • Opportunity for growth and advancement within the company
  • Collaborative and supportive team environment
  • A dynamic, energetic working environment with good work/life balance
  • Open culture and job rotation available to enable internal career development
Contact
Ayaka Iwaki
Quote job ref
JN-112024-6594692
Phone number
+81 3 6832 8658

Job summary

Function
IT
Specialisation
IT Support
What is your area of specialisation?
Retail
Location
Tokyo 23 Wards
Job Type
Temporary
Consultant name
Ayaka Iwaki
Consultant phone
+81 3 6832 8658
Job Reference
JN-112024-6594692
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.