求人を保存 検索に戻る 職務内容 求人情報 類似した求人IT support job at top health care companyHybrid working style企業情報Our client is a global direct selling company that focuses on a wide range of consumer products. They provide high-quality products, unique platform to innovate, connect globally, and grow both personally and professionally. As they have built a solid reputation for reliability and quality, this strong brand presence helps attract both customers and potential distributors, contributing to its ongoing success.職務内容Provide assistance to users facing technical issues with hardware, software, or network problems. This includes diagnosing problems, offering solutions, and escalating issues to higher-level technical teams if needed.Troubleshoot and resolve issues related to computer systems, applications, and peripherals to minimize downtime and disruptions.Continuously monitor network performance and system health to identify and address potential issues before they impact users.Install and configure new hardware, such as computers, printers, and peripherals, as well as software applications by collaborating project globally and locally.Maintain detailed records of support tickets, incidents, and resolutions to track trends and improve support processes.理想の人材In-depth knowledge of various operating systems (e.g., Windows, macOS, Linux), software applications, and hardware components.Ability to have experiences using management tools (e.g., Snow, SCCM)Strong interpersonal skills to interact effectively with users, understand their issues, and provide clear, patient assistance in Japanese and English.Ability to work effectively as part of a team, sharing knowledge and collaborating on complex issues.条件・待遇Hybrid working styleCollaborative and supportive team environment globally and locally.Comprehensive training and professional development opportunities.コンタクトAyaka Iwaki求人番号JN-082024-6513802電話+81 3 6832 8658求人情報分野IT職種ITサポート業界ヘルスケア・製薬勤務地東京23区雇用形態派遣社員担当コンサルタントAyaka Iwaki担当コンサルタントの電話番号+81 3 6832 8658求人番号JN-082024-6513802企業タイプ外資系企業
