IT Helpdesk Specialist | US Retail Brand

東京都 外資系企業 年収 500万円 - 700万円 外資系企業 View Job Description
We are looking for IT expert for a prestigious Retail brand, ensuring seamless technology experiences in a dynamic retail environment. Leverage your bilingual skills and tech-savvy expertise to support a leading American company in Tokyo.
  • Join a dynamic team and play a vital role in supporting the brand
  • Great Chance for Who want to Use their English Skills

企業情報

Our client is a is a renowned American brand, celebrated for its craftsmanship, innovation, and timeless elegance. With a global presence and a commitment to excellence, we offer an inspiring work environment where your skills will shine. We foster a culture of luxury and service, reflected not only in our products but also in our team's dedication to quality.

職務内容

  • Provide Technical Support: Address and resolve IT issues for end-users, ensuring minimal disruption to retail operations.
  • Monitor Systems: Oversee and maintain IT infrastructure, including hardware, software, and network systems, ensuring optimal performance.
  • Troubleshoot Issues: Diagnose and fix hardware and software problems promptly, providing clear communication throughout the process.
  • Manage Tickets: Operate the helpdesk ticketing system, ensuring all requests are logged, prioritized, and resolved efficiently.

理想の人材

  • Experience: A minimum of 2 years in an IT support role, any industry is welcomed.
  • Skills: Bilingual proficiency in English and Japanese, with knowledge in hardware, software, and network systems.
  • Cultural Fit: A professional demeanor, with a passion for luxury and retail brands and a commitment to delivering high-quality service.

条件・待遇

  • Competitive salary and benefits package.
  • Opportunity to work with a well-established European retail company and gain exposure to international practices.
  • Continuous learning and professional development opportunities.
  • A collaborative and inclusive work culture that values diversity and innovation.
  • Career growth prospects within a rapidly expanding organization.



コンタクト
Peryhan Essam
求人番号
JN-082024-6519287
電話
+813 6832 8691

求人情報

分野
IT
職種
ITサポート
業界
小売
勤務地
東京都
雇用形態
正社員
担当コンサルタント
Peryhan Essam
担当コンサルタントの電話番号
+813 6832 8691
求人番号
JN-082024-6519287
企業タイプ
外資系企業

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