Save Job Back to Search Job Description Summary Similar JobsJoin a dynamic team and play a vital role in supporting the brandGreat Chance for Who want to Use their English SkillsAbout Our ClientOur client is a is a renowned American brand, celebrated for its craftsmanship, innovation, and timeless elegance. With a global presence and a commitment to excellence, we offer an inspiring work environment where your skills will shine. We foster a culture of luxury and service, reflected not only in our products but also in our team's dedication to quality.Job DescriptionProvide Technical Support: Address and resolve IT issues for end-users, ensuring minimal disruption to retail operations.Monitor Systems: Oversee and maintain IT infrastructure, including hardware, software, and network systems, ensuring optimal performance.Troubleshoot Issues: Diagnose and fix hardware and software problems promptly, providing clear communication throughout the process.Manage Tickets: Operate the helpdesk ticketing system, ensuring all requests are logged, prioritized, and resolved efficiently.The Successful ApplicantExperience: A minimum of 2 years in an IT support role, any industry is welcomed.Skills: Bilingual proficiency in English and Japanese, with knowledge in hardware, software, and network systems.Cultural Fit: A professional demeanor, with a passion for luxury and retail brands and a commitment to delivering high-quality service.What's on OfferCompetitive salary and benefits package.Opportunity to work with a well-established European retail company and gain exposure to international practices.Continuous learning and professional development opportunities.A collaborative and inclusive work culture that values diversity and innovation.Career growth prospects within a rapidly expanding organization.ContactPeryhan EssamQuote job refJN-082024-6519287Phone number+813 6832 8691Job summaryFunctionITSpecialisationIT SupportWhat is your area of specialisation?RetailLocationTokyoJob TypePermanentConsultant namePeryhan EssamConsultant phone+813 6832 8691Job ReferenceJN-082024-6519287Company TypeForeign Multinational