IT Helpdesk - Hino (Tokyo)
Build IT experience in global Forbes 500 company
Fast-track career growth opportunity
Forbes 500 EMS (electronics manufacturing) company, one of major global businesses responsible for manufacturing of electronics or electronic components used in many name-brand products.
Internal IT user support, application support only - for company's specialized logistics, manufacturing, and engineering business application (custom PLM/ERP system).
Selected candidate will receive training and OJT on internal software
Help users (staff level to top management) on advanced use as well as troubleshooting of business and engineering applications.
Will include both face to face and remote (phone/email) support.
Fluency in Japanese is not optional for this position. Candidates should be able to speak comfortably with users in a professional way without communication issues, and should also be able to read & type comfortably as many issues will be submitted via email or ticketing system in Japanese and English. Conversational or higher spoken English is also preferable.
* Bilingual Japanese (fluent)
* Technical knowledge relevant to IT Support of some type (skill evaluated, not number of years)
* Good communication skill, comfortable and confident speaking to users
Nice to have: (but not required)
* Experience with application support specifically preferred
* Any type of IT certifications. ex: CCNA, MCP, any CompTIA certifications
* Formal technology education (university or vocational)
Long-term, full-time employment with full benefits in global company. Position offers all full-time benefits including health insurance (including family), pension, employment insurance, paid vacation, as well as paid overtime if any overtime is worked, during initial probationary period. Will be converted to permanent employment with consistent good performance and long-term career potential.
Standard Monday-Friday 9-6pm work. Overtime should be rare but is paid if worked (even 1 minute).
Salary on offer: 3.5 - 5.5 million yen / year (29-46万 / month), hourly pay system