IT Helpdesk- Fast Growing American Startup

Tokyo Temporary ¥6,000,000 - ¥7,000,000 per year Foreign Multinational View Job Description
IT support for each multiple offices in Tokyo involves providing tailored technical assistance, ensuring all hardware and software are functioning optimally. This includes network troubleshooting to resolve connectivity issues and maintaining effective communication with end users to promptly address their technical concerns.
  • Professional Growth Opportunity
  • Dynamic Work Environment

About Our Client

Growing U.S. startup company that gives career opportunities for experienced professionals with leadership in technology to support employees and the business as a whole. Flexible working style!

Job Description

  • Conduct primary assessment of the situation with members and the community.
  • Check the status of the infrastructure on site and make a primary assessment depending on the situation.
  • Check the status of the wireless environment onsite and provide guidance to members on how to use it properly.
  • Register the situation on the ticket system and provide a primary response.

The Successful Applicant

  • English proficiency with the ability to speak and email
  • Experience with ticketing systems (JIRA and Salesforce)
  • Help desk/field engineering experience
  • CCNA or other certifications

What's on Offer

  • Opportunity to enhance your skills and grow in the technology area
  • Work in a new, clean office
  • Ability to use your language skills in a global environment
Contact
Argia Pradana
Quote job ref
JN-052024-6424245
Phone number
+81 3 6832 8642

Job summary

Function
IT
Specialisation
IT Support
What is your area of specialisation?
Business Services
Location
Tokyo
Job Type
Temporary
Consultant name
Argia Pradana
Consultant phone
+81 3 6832 8642
Job Reference
JN-052024-6424245
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.