IT Helpdesk - European Based Professional Firm

Tokyo Permanent Foreign Multinational
  • Global Forbes 500 company
  • Fast-track career growth opportunity

About Our Client

Found in 1800s, our client is a market leading IT service company with wide presence over the globe. They have over 20 subsidiaries in over 50 countries, and they are still expanding their business across infrastructure, living science, consultancy firms etc. They are actively expanding their office in Yokohama and they are looking for a high calibre candidate to join the IT support (helpdesk) team.

Job Description

  • Internal IT user support with good manner (face to face/ e-mail/ telephone);
  • Handle PC kitting and deployment, manage data migration;
  • Handle new staff registration, including computing set-up, account opening, e-mail set up etc;
  • Update and review IT manual and explain to internal users;
  • Keep track of IT issue and handle monthly report;
  • Communicate the IT issue with regional support team (L2/3);
  • Ad hoc task.

The Successful Applicant

  • 2+ years of related experience as desktop support for internal users;
  • Good knowledge of Windows 7/10, Office 365, MS Office, web conference software etc;
  • Fluent in Japanese, conversational English;
  • Good communication skill, comfortable and confident speaking to users

What's on Offer

  • International environment
  • Good work-life balance
  • Stable career development in a multinational company
  • Good on-job training
  • Corporate office in Yokohama
Annabel Chu
Quote job ref
Phone number
+81 3 6832 8989

Job summary

Job Type
Consultant name
Annabel Chu
Consultant phone
+81 3 6832 8989
Job Reference
Company Type