Save Job Back to Search Job Description Summary Similar JobsDiverse and international job scopeDynamic environment for a great career developmentAbout Our ClientA leading international logistics company.Job DescriptionThe CS Representative will facilitate the operations of all shipments (air and domestics transportation). You will ensure timely and movement of freight and information; this includes processes from booking through the confirmation of shipping. Main responsibilities will involve:- Communicates with customers and vendors to ensure the shipment moves smoothly.- Handles customer and vendor billings. - Responds to escalated shipment problems, matters, and delays from the team and works with management to handle them with a high sense of urgency. - Schedules and dispatches agents/drivers to appropriate locations according to predetermined schedules, customer requests, and/or immediate needs - Communicates with agents/drivers and origin and destination location agents regarding shipment status, special handling, and delivery processesThe Successful ApplicantThe Team in Tokyo is looking for candidates with the following strengths/qualifications:- Experience in the industry and in a similar role (logistics/freight forwarding)- Good customer service skills dealing with a variety of people- Fluent level of Japanese language and business English skills- Available to work different shifts which will include evenings, weekends, and public holidays.- Good time management skills, ability to organize informationWhat's on OfferDiverse and international job scopeDynamic environment for a great career developmentContactDavide CaprettaQuote job refJN-112024-6596033Phone number+81 3 6832 8675Job summaryFunctionCustomer ServiceSpecialisationImport-ExportWhat is your area of specialisation?Transport & DistributionLocationTokyo 23 WardsJob TypePermanentConsultant nameDavide CaprettaConsultant phone+81 3 6832 8675Job ReferenceJN-112024-6596033Company TypeForeign Multinational
