Hotel Front desk to become Customer service in Luxury company
International leader in the luxury industry
You will be able to use both Japanese and English on a regular basis
Our client is the biggest luxury company in the world. They have offices in Europe, Asia, Latin America...
Online Customer Service
- Provide online customer service by phone, e-mail and chat
- Manage 'post-sale' related order issues: exchanges, complaints, claims, ...
- Assist 'pre-sales' activities: assist customers with purchases, help facilitate sales as an online shopper, ...
- Authorize store-to-store transfers
- Follow-up with delivery issues
- You have a bachelor degree
- You have minimum 1 year experience as customer service or have experience as clerk/receptionist
- You have a native level of Japanese
You will receive a competitive salary and you will be able to work in an international luxury company.