Helpdesk

東京23区 日系企業 年収 500万円 - 600万円 日系企業 View Job Description
Our client, a global leader in e-commerce and digital services, is looking for dedicated helpdesk professionals to support our users and coordinate their projects.
  • Coordinate the projects by collaborating with team globally and internally
  • Hybrid job and Dynamic job at top multicultural company

企業情報

Our client is global technology company, known for its e-commerce platform, online banking, digital content, and telecommunications services.They operates in multiple countries, so understanding cultural differences and multilingual support might be beneficial.

職務内容

  • Prepare reports on support metrics, such as response times and resolution rates.
  • Collaborate with the support team to identify inefficiencies and suggest improvements.
  • Manage and control the process of project
  • Document meeting notes and follow up on action items
  • Ability to convey information clearly to both customers and team members.



理想の人材

  • Prioritizing tasks and managing multiple responsibilities simultaneously.
  • Ability to work well with others, fostering a cooperative and productive team environment.
  • Ability to adjust to changing priorities and demands in a fast-paced environment.



条件・待遇

  • A dynamic, energetic working environment with good work/life balance
  • Open culture and job rotation available to enable internal career development
  • Competitive salary and benefits package
  • Opportunity for growth and advancement within the company
  • Collaborative and supportive team environment
コンタクト
Ayaka Iwaki
求人番号
JN-102024-6574634
電話
+81 3 6832 8658

求人情報

分野
IT
職種
ヘルプデスク
業界
IT・通信
勤務地
東京23区
雇用形態
派遣社員
担当コンサルタント
Ayaka Iwaki
担当コンサルタントの電話番号
+81 3 6832 8658
求人番号
JN-102024-6574634
企業タイプ
日系企業

ダイバーシティ&インクルージョン

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