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Helpdesk Support

Tokyo Temporary ¥300,000 - ¥350,000 per month (¥3,600,000 - ¥4,200,000 per year) Foreign Multinational View Job Description
The job involves detecting and resolving hardware issues on MAC devices, troubleshooting MAC OS and software problems, providing software installation guidance, and ensuring equipment safety and compliance.
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  • Global environment exposure
  • Long term & renewable contract

About Our Client

A fast growing e-commerce company based in Asia. Trying to focused on improving user experience and customer service.

Job Description

  • MAC hardware problem detection and handling.
  • MAC OS system problems / and software troubleshooting.
  • MAC software installation and teaching (e.g., printer setup).
  • MAC equipment safety and compliance management and abnormality monitoring.
  • Confirmation, return and cleaning of computer equipment when staffs come in and out of the office.
  • Assist users to solve daily network/telephone problems.

The Successful Applicant

  • Familiarity with MacOS/Windows installation and operation
  • Basic knowledge of TCP/IP and other networking technologies
  • Business level of Chinese or English, and business level in Japanese
  • Proactive in learning technologies outside of own area of expertise

What's on Offer

  • Competitive Salary
  • W/L balance (Hybrid Work Style)
  • Flexible career development paths
  • International Working Environment
Contact
Argia Pradana
Quote job ref
JN-102023-6215697
Phone number
+81 3 6832 8642

Job summary

Function
IT
Specialisation
IT Support
What is your area of specialisation?
Leisure, Travel & Tourism
Location
Tokyo
Job Type
Temporary
Consultant name
Argia Pradana
Consultant phone
+81 3 6832 8642
Job Reference
JN-102023-6215697
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.