Save Job Back to Search Job Description Summary Similar Jobs A leading global healthcare services providerUnique opportunity to make a meaningful impact in healthcareAbout Our ClientOur client is at the forefront of global healthcare and is committed to delivering exceptional health and security services to clients worldwide. Their team of professionals is dedicated to providing expert care and support, ensuring clients receive the highest standard of service.Job DescriptionOperational Coordination: Oversee daily operations, ensuring all healthcare services are delivered efficiently and in line with company standards.Client Liaison: Act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring client satisfaction.Process Improvement: Identify areas for operational improvement and implement strategies to enhance service delivery.Data Management: Maintain accurate records of client interactions and service delivery, ensuring data integrity and confidentiality.Team Collaboration: Work closely with cross-functional teams to coordinate services and ensure smooth operation across all levels.The Successful ApplicantHealthcare Experience: Background in healthcare operations, administration, or related fields.Customer Service: Strong experience in customer-facing roles, with a focus on delivering high-quality service.Project Management: Proven ability to manage multiple projects simultaneously, with attention to detail and organizational skills.Communication Skills: Fluent in English with a strong command of Japanese (N2 level or higher).Problem Solver: Ability to think critically and solve problems efficiently in a fast-paced environment.What's on OfferProfessional Growth: Access to extensive training programs and opportunities for career advancement.Global Exposure: Work with a diverse, international team and gain experience in a global healthcare environment.Flexible Working: Enjoy the benefits of hybrid working arrangements, with the ability to work from home as needed.Travel Opportunities: Take advantage of opportunities to travel within Japan, gaining valuable insights into regional healthcare operations.ContactHitomi SasakiQuote job refJN-082024-6505552Phone number+81 3 6627 6094Job summaryFunctionCustomer ServiceSpecialisationAccount ManagementWhat is your area of specialisation?Healthcare / PharmaceuticalLocationTokyo 23 WardsJob TypePermanentConsultant nameHitomi SasakiConsultant phone+81 3 6627 6094Job ReferenceJN-082024-6505552Company TypeForeign Multinational