Head of Digital and E-Commerce, Japan

Tokyo Permanent ¥15,000,000 - ¥20,000,000 Foreign Multinational
  • Work with a well-established international fashion brand
  • Be the head digital pioneer of the Japan branch

About Our Client

This is a well established fashion/lifestyle brand with the headquarters located in the U.S. Sold in over 3,000 places and having 300 shops of their own, the brand is internationally known. Recognising the new-age of digital innovation within the fashion/lifestyle industry, the company is looking to recruit globally minded staff that resonate with their ethos.

Job Description

As head of digital and e-commerce, your focus will be on accelerating digital growth, managing full e-commerce p&l, advancing a "digital first" mindset in the Japan branch of the company, and to bridge the culture between the Japan branch and the broader organisation. These responsibilities include:

  • Identify and scale levers for growth, including digital marketing optimisation, online buying innovation, CRM and personalization, site experience enhancements, and distributed commerce

  • Partner with Marketing and Creative to drive brand engagement and relevance for key marketing campaigns through innovative digital activations

  • Oversee digital marketing, email, site experience, and client services while working closely with buying and online merchandising to optimise digital sales growth

  • Lead execution of E-commerce strategies and develop fully integrated operational and seasonal plans across promotions, marketing, merchandising, site content development, and creative execution

  • Work closely with Supply Chain Operations on improving efficiency and customer experience

  • Partner with Finance to build annual and monthly financial growth plans and budgets

  • Lead priority business requirements on behalf of Japan's E-commerce team with Global Product Management and Technology departments

  • Create opportunities, resources and plans to develop the E-commerce team, while advancing key values of ownership, accountability, problem solving, and results-driven orientation

  • Work across channels, functions, and geographic teams within the company to effectively engage and align all available resources and stakeholders to meet the company goals

  • Identify opportunities across channels and regions; take initiative to create solutions

  • Stay ahead of new technologies in the E-commerce landscape and drive digital excellence

The Successful Applicant

The key factors of the candidate are that they are a digital pioneer, have proven general e-commerce management abilities, have relevant knowledge of the fashion industry, and have excellent organisational and people management skills. To look into this:

  • Expert knowledge of data and insights-driven Marketing within an E-commerce and direct-to-consumer context

  • Proven innovative approach to driving E-commerce growth

  • A history of introducing and adapting new thinking to an established organisation

  • Proven experience in P&L management and driving profitable, sustainable growth for an e-commerce business

  • Operational/functional expertise in E-commerce technologies and platforms

  • Comprehensive knowledge of the digital landscape, including web applications, site merchandising, SEO, social media, digital and email marketing and relevant reporting

  • Solid experience reporting sales and conversion metrics and ROI

  • Demonstrated success in a premium, lifestyle, global brand environment preferred

  • Experience leading E-commerce in a growing, omni-channel organisation preferred

  • A people-focused leader who develops, teaches, and inspires while driving focus on performance

  • Demonstrated capability for building alignment across organisational stakeholders in a global, highly dynamic,

    creatively-driven environment

What's on Offer

  • Be able to pitch, execute, and manage your own digitally forward ideas alongside your team
  • Work in an international/diverse environment
  • Work with a well-known international fashion brand that can be found at over 3,000 locations in the world
  • Work in a environment where English and Japanese can be used
Eileen Kao
Quote job ref
Phone number
+813 6832 8932

Job summary

Job Type
Consultant name
Eileen Kao
Consultant phone
+813 6832 8932
Job Reference
Company Type