Global Business Development Manager - Freight Forwarder

東京都 外資系企業 年収 600万円 - 1000万円 外資系企業 在宅可・ハイブリッド勤務可
  • Unique role
  • Great salary and other benefit packages


As a freight forwarder, my client does not have a means of transportation and plays a role in connecting the shipper and the carrier.

My client is an international logistics expert who collectively undertakes international trade, from importing and exporting cargo to customs clearance and arranging transportation means.

My client is doing various business related to International logistics such as the arrangement of international transportation of ships and aircraft based on strategic partnerships with major airlines, preparation of transportation documents, customs clearance, cargo storage, packing, and delivery at ports and airports.

My client handles a wide range of cargo, including special transportation such as automobiles, industrial equipment, electronics, health care, technology, and renewable energy, and we provide the competitive and best service to our customers by making full use of our global network and cutting-edge technology in 80 countries around the world.

Year of Establishment in Japan: 1990s

Number of Employees in Japan: 200-300Group companies: More than 1,600 offices, terminals, warehouses, etc. in more than 80 countries around the world


Business Development

  • Identify target customers based on potential, and fitness with the company service offerings, and relationships and focus on Japanese multinational companies.
  • Develop a strategy for the targeted accounts including clearly defined opportunities that match the customer's expectations to where they would like to see the company play.
  • Document customer development plans in the account plan and captures the sales activities in Dynamics CRM for a healthy pipeline and effective pipeline management.
  • Lead the qualification of the company as an approved provider including carrying out qualitative assessments, putting in place master service agreements, credit agreements, etc.
  • Build strong partnerships with decision makers and key influencers at target customers and galvanize all relevant elements of the company organization to ensure we cover all stakeholders at the customer locally, regionally, and globally.
  • The counterpart to overseas sales representatives, respective IVs, stakeholders
  • Develop winning RFQ proposals.

Account Development.

  • Work closely with Account Management and Operations globally to ensure the company delivers and exceeds the agreed service levels.
  • Manage escalations and develop effective corrective and preventive action plans.
  • Organize and lead monthly/quarterly business reviews.
  • Proactively identify new opportunities and expand our share of customer's logistics
    spend, through upselling Air & Sea services and cross-selling to other divisions.
  • Work closely with customers to intimately understand their goals, strategic initiatives and needs, constantly adapting the company's service offerings and delivery.
  • Develop knowledge of best practices and new ideas within product, operations and relevant industry verticals, and tailor these into solutions for the customer.
  • Drive spot quotes and tender success through effective engagement with customer, product, countries and the tender desk.

Stake Holder Management

  • Engage divisional management on new opportunities for customer sponsorship and to allocate resources and remove red tape.
  • Provide stakeholders with full visibility of account activities and performance.
  • Communicate effectively in a truly global environment by providing guidance to operations, account management, and management.


  • Sales experience in global logistics or as a forwarder
  • Business level Japanese & English


  • Fixed overtime allowance: "Fixed overtime allowance" will be paid individually as overtime work for 35 hours. If you work overtime for more than the time of 35 hours, an extra overtime allowance will be paid separately.
  • The company has other allowances, such as Qualification allowance, Communication Promotion Allowance, Commuting allowance, etc.
  • Special Bonuses may be paid depending on the company's achievement
  • Paid Holiday(10 days for 1st year, Up to 20 days )
  • Special Leave(Weddings and Funerals and Summer Paid Vacation (3 days)),Sick Leave(7 days)
  • Prenatal and postnatal leave, menstrual leave, childcare leave, nursing leave, child nursing leave
  • 【Social Security Program】Employee's Health Insurance, Employee's Pension Insurance, Unemployment Insurance, and Worker's Accident Compensation Insurance
  • Special payment for weddings and funerals, Flextime system, Short-term work for childcare and nursing, Re-employment system, Peer Peer Policy, and Complete medical checkup
  • Domestic and overseas business trips
Abiyan Arfani
+813 6832 8953


Abiyan Arfani
+813 6832 8953