Field Automation Scientist
International Company, steady growth
Work autonomously, build client relationship
Our client, an international company specialised in laboratory equipment and based in Tokyo, is searching for its new Field Service Engineer to cover the East Japan area. You have experience in service engineering with medical devices? You are career driven and looking to step up your career? This position is made for you. Apply now!
- deal with analytical equipment for pharmaceutical industries
- understanding customer expectations to best serve their needs
- translating from manual usage to automation
- optimization of the usage of the device through software enhancement
- customer support and guidance on how to use the devices + enhancing possibilities according to customer's expectation
- Knowledge of Oracle system would be preferred (API)
- understanding of the terminology for chemical area
- MS or PHD degree in chemical/biology.
- 3 years experience minimum in customer support (with automation) in life science, chemical, materials, biologics, medical device...
- English business level, Japanese fluent