Executive House Keeper - Luxury Hotel

Tokyo 23 Wards Permanent ¥4,500,000 - ¥6,500,000 per year Foreign Multinational
  • Retirement plan is available
  • Work life balance

About Our Client

Luxury hotel in Tokyo.

Job Description

  • Supervise and manage the daily operations of the housekeeping department, including room cleanliness, public areas, laundry services, and the overall maintenance of the hotel's cleanliness standards.
  • Develop and implement effective housekeeping procedures and protocols to ensure exceptional quality and efficiency in all areas of responsibility.
  • Coordinate with other departments to ensure seamless guest experiences, providing exceptional service in line with the hotel's reputation.
  • Conduct regular inspections and audits to maintain the highest standards of cleanliness, hygiene, and safety throughout the property.
  • Manage and train a team of housekeeping staff, ensuring proper staffing levels, scheduling, and performance management.
  • Oversee inventory control, including the procurement and storage of housekeeping supplies and equipment.
  • Collaborate with the engineering department to address maintenance and repair needs promptly and efficiently.
  • Stay updated on industry trends and best practices, implementing new techniques and technologies to enhance operational efficiency and guest satisfaction.
  • Foster a positive work environment that promotes teamwork, professional development, and a strong service-oriented culture.
  • Uphold the hotel's commitment to environmental sustainability by implementing eco-friendly practices within the housekeeping department.

The Successful Applicant

  • Native-level proficiency in Japanese and business-level proficiency in English, enabling effective communication with both guests and international team members.
  • A minimum of 2 years of experience in a similar executive housekeeping role within a 5-star or luxury hotel environment.
  • In-depth knowledge of housekeeping operations, cleaning techniques, and industry standards.
  • Strong leadership and organizational skills, with the ability to effectively manage a diverse team and prioritize tasks in a fast-paced environment.
  • Excellent attention to detail and a commitment to maintaining the highest level of cleanliness and quality.
  • Knowledge of inventory management, budgeting, and cost control practices.
  • Familiarity with environmental sustainability practices within the hospitality industry is preferred.
  • A positive attitude, exceptional interpersonal skills, and a genuine passion for delivering outstanding guest experiences.

What's on Offer

  • Competitive salary commensurate with experience and qualifications.
  • Retirement plan to provide financial security for the future.
  • Special public holiday entitlement to allow for a well-deserved break.
  • Paternity leave to support work-life balance and family commitments.
  • Transportation allowance to assist with commuting expenses.
  • Complimentary accommodation for selected dates to experience the hotel's offerings.
  • Restaurant and bar discounts to enjoy exceptional dining experiences.
  • Staff dormitory options to provide convenient and affordable housing solutions.
  • Work-life balance initiatives to promote a healthy and fulfilling lifestyle.
Michelle Rosette
Quote job ref
Phone number
+813 6832 8698

Job summary

Customer Service
Customer Facing
What is your area of specialisation?
Leisure, Travel & Tourism
Tokyo 23 Wards
Job Type
Consultant name
Michelle Rosette
Consultant phone
+813 6832 8698
Job Reference
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.