Excellent opportunity for a global life sciences company

  • Opportunity to work fully remotely
  • Report up to APAC (Singapore)

企業情報

My client is a leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Their work is complex and cutting-edge, and their team members are curious, creative thinkers who understand that good data drives smart decisions.

職務内容

▪Responsible for timely and accurate generation of quotes for standard product offerings and subsequent orderplacement
▪Reviews orders to screen for most common issues and clarifies any missing/unclear information
▪Resolves order exceptions for orders received by email and the website
▪Answer inbound customer inquiries by phone, email or chat for requests during the quote to order cycle
▪Documents all inbound and outbound customer interactions in Customer Relationship Management (CRM)database.

理想の人材

▪ Previous experience in customer service or a related field preferred.

▪ Excellent computer skills (including Microsoft Office applications and proficiency in typing) required.

▪ Ability to effectively communicate, both orally and in writing, to customers and colleagues in Business Japanese and Business English

条件・待遇

  • Career growth opportunities within the Tokyo branch or overseas
  • Opportunity to collaborate on a global scale with various teams and stakeholders
  • Work in an organization that helps change and save lives of patients
コンタクト
Adam Petch
求人番号
JN-102023-6203223
電話
+81 3 6832 8611

求人情報

分野
カスタマーサービス
職種
受注処理
業界
ヘルスケア・製薬
勤務地
東京23区
雇用形態
正社員
担当コンサルタント
Adam Petch
担当コンサルタントの電話番号
+81 3 6832 8611
求人番号
JN-102023-6203223
企業タイプ
外資系企業