(Ex-Cabin Crew) Claims & Insurance Specialist up to 5.5M!

Tokyo 23 Wards Permanent ¥5,000,000 - ¥5,500,000 Foreign Multinational
  • Join a multinational company!
  • Work from home set up is available!

About Our Client

Our client is a multinational accommodation provider.

Job Description

  • Handle the designated inboxes through inbound and outbound tickets/emails, outbound calls and case work.
  • Initiating, investigating and resolving cases involving complex damages, liability claims, potential fraud, or brand risk, verifying facts, and determining resolutions based on internal policies.
  • Working closely with internal stakeholders to align on case strategy and effectively collaborate with and monitor third party claims administrators.
  • Maintaining high levels of confidentiality while performing investigations.

The Successful Applicant

  • Language skills: Fluent English and Native level Japanese, both verbal and written
  • 1-3 yrs of experience in Hospitality industry or e-commerce customer service. Experience in Insurance Claims (ideally damage, liability, and fatalities) and other insurance investigation or program management experience are a plus.
  • Bachelor's Degree or equivalent.

What's on Offer

  • Promising career progression
  • Multinational working environment
  • Work from home set up
  • Travel Coupon
  • Stock units
Michelle Rosette
Quote job ref
Phone number
+813 6832 8698

Job summary

Job Type
Consultant name
Michelle Rosette
Consultant phone
+813 6832 8698
Job Reference
Company Type