EUC Analyst

神奈川県 日系企業 7,000,000¥ - 9,000,000¥ 外資系企業
  • Take the next step in your Desktop Support Career!
  • Diversify your industry experience!

企業情報

Work for a multinational technology company that specializes in business consulting, IT and outsourcing services. Our client is one of the largest IT consulting companies in the world qualifying for a Forbes ranking. This is a great opportunity to amplify your career history and earn competitively. Moreover, get to enjoy what you do. Work in diverse teams and take part in global assignments, this job is all about rewarding you. Rewarding your expertise, rewarding your effort and rewarding your contribution. Apply today!

職務内容

The successful candidate will:

  • Analyze requirements to ensure the system meets performance needs.
  • Ensure that all systems are working at optimal levels and offers support to application development team regarding new technologies and system requirements.
  • Maintain, repair, and troubleshoot desktop hardware and software packages.
  • Assist with desktop/laptop images including updates, patches and performance/process enhancements.
  • Have the ability to script, test and deploy automated desktop solutions.
  • Provide level 2/3 desktop/laptop break-fix support
  • Be responsible for writing documentation to describe existing and new environments, technologies and enhancements.
  • Assist with the testing and selection of non-server computing hardware to be used within the enterprise.
  • Assist with the design and maintenance of new images for desktops.
  • Work with outside vendors as requested for incident resolution and to stay current on technology suitable for client environment (i.e. software, desktop images, and hardware).
  • Assist with writing, testing, and installing packages for software upgrades/patches.
  • Serve as a top tier desktop support.
  • Work with offshore teams.

理想の人材

Essential:

  • Bachelor of Engineering / Technology / Science.
  • 5 years' experience supporting Microsoft systems (Windows7, 8.1,10) in IT Infrastructure function.
  • Must have knowledge of PC hardware architecture.
  • Must have knowledge of typical desktop applications, (i.e., MS Office, virus scan, Ghost, etc.)
  • Must have knowledge of SCCM and operations (Installing applications, patch management).
  • Prior experience in Remote Desktop support.
  • A solid understanding of TCP/IP, DNS, DHCP and other network fundamentals.
  • Should have good understanding of Microsoft Acrive Directory, DHCP and DNS.
  • Should have good understanding of user profile management.
  • Proven Customer Service skills.
  • Good written and oral communication (Fluent in Japanese and English).

Preferred:

  • Awareness of latest technologies and trends.
  • Knowledge of agile methodologies.
  • Must have the ability to identify and instil industry best practices.
  • Proven Customer Service skills.
  • Excellent written and oral communication.

Soft Skills:

  • Project Management
  • Client management
  • Create deep client impact
  • Execution excellence

条件・待遇

  • Escalate your career with a higher salary and new title.
  • Work in an international environment and take on global assignments.
コンタクト
Tsitsi Watambwa
求人番号
4187176
電話
+813 6832 8920

求人情報

分野
業界
勤務地
雇用形態
担当コンサルタント
Tsitsi Watambwa
担当コンサルタントの電話番号
+813 6832 8920
求人番号
4187176
企業タイプ