E-Commerce Manager/Specialist at High-Fashion Brand

Tokyo Permanent ¥6,000,000 - ¥8,000,000 Foreign Multinational
  • Work with an diverse team where you can utilize English and Japanese
  • Work for a branch of a highly established luxury company with good career growth

About Our Client

This brand has almost 100 years of specialising in high-end luxury products and belongs to a well-established luxury goods conglomerate.

Job Description

  • Provide insights and business strategy, manage the brand's eCommerceP&L, and provide clear understanding of key performance indicators ensuring that the business meets revenue, protects brand and satisfy customers
  • Ensure a full representation of the online assortment by monitoring product assets readiness and ensuring a day-by-day inventory availability for every variant
  • Localise and amplify the seasonal offer by introducing exclusives and pre-views, introducing local assets and sorting product category pages
  • Manage digital agencies, ensure SEM and SEO implementation well support eCommerce business and brand image
  • Lead all eCommerce reporting incl. customer behaviour and purchase data analysis
  • Actively cooperate cross-functions to propose omnichannel and CRM actions when needed, helping eventually the deployment of resources and focus in order to grant the growth of online business and to support total business
  • Partner with Retail and Merchandising teams to ensure cross channel alignment on business results, product and customer digital marketing initiatives
  • Drive the evolution of digital marketing from paid media to content creation and to digital assets, operations and multi-channels.
  • Manage customer service day-to-day with a customer-centric mindset
  • Constantly search and evaluate new tools and innovative solutions that optimise the business in a long run
  • Monitoring the market trends and to build up a mechanism to stay abreast of emerging technologies, trends and competitors activities

The Successful Applicant

  • At least 5 years of experience in e-commerce
  • Demonstrated success in running B2C online business (incl. social commerce) and operating omnichannel focused on brand building and success
  • Strong understanding of retail, luxury is a plus
  • Solid SEO/SEM and performance marketing experience
  • Understanding of web design and web analytics software
  • Experience in digital marketing required
  • Has a hands on approach, an ability to influence and inspire others, proper cultural sensitivity
  • Master's degree and fluency in both written & spoken English & Japanese
  • Excellent communication and interpersonal skills
  • Proficient knowledge of computer packages such as Excel, Word and PowerPoint

What's on Offer

  • Flexible WFH schedule (2-3 days in the office)
  • Can use both Japanese in the office
  • Great for those who have high interest in Italy or high-fashion
  • Clothing allowance
  • Great career growth opportunities at main company
Eileen Kao
Quote job ref
Phone number
+813 6832 8932

Job summary

Job Type
Consultant name
Eileen Kao
Consultant phone
+813 6832 8932
Job Reference
Company Type