E-Commerce Manager at Growing Skincare Brand

Tokyo 23 Wards Permanent ¥10,000,000 - ¥12,000,000 Foreign Multinational
  • Opportunity to manage a growing e-commerce team
  • Hybrid workstyle with good work life balance and flex-time

About Our Client

The client is a growing skincare brand that has seen a high increase on e-commerce sales during the pandemic and is expanding their e-commerce team as a result. As they have a large range of products, they are able to cater to customers from all backgrounds.

Job Description

  • Plan, lead, and execute the company's e-commerce operations in order to achieve KPI's for customer acquisition and sales
  • Analyze key business indicators such as site traffic and conversions in order to make recommendation to marketing campaigns or to optimize e-commerce functions
  • Continuously optimize the company's e-commerce platform to ensure the best customer experience
  • Facilitate communication between digital marketing, acquisition marketing, CRM, and store teams
  • Drive the omnichannel customer journey by working cross-functionally with other teams
  • Collaborate and manage outside vendors
  • Work closely with the head of customer experience in order to develop new strategies

The Successful Applicant

  • Strong experience working cross-functionally with other teams (such as sales, finance, etc.)
  • Experience with web merchandising and digital payments (such as Line Pay)
  • Strong understanding of end-to-end e-commerce operations
  • At least 3-5 years of e-commerce experience on in-house e-commerce platform (Total work experience should be 10 years)
  • At least 2 years of people management
  • Fluent Japanese and at least business level English
  • Preferred experience in cosmetics/skincare companies or multinational companies

What's on Offer

  • Great flex-time (Core Time: 11am-3pm; Flex Hours: 5am-11am, 3pm-10pm)
  • Hybrid working style (1-2 days in the office)
  • Large stipend to take English classes
  • Good work life balance (no more than 20-30 hours of overtime a month)

Eileen Kao
Quote job ref
Phone number
+813 6832 8932

Job summary

What is your area of specialisation?
FMCG (Fast Moving Consumer Goods)
Tokyo 23 Wards
Job Type
Consultant name
Eileen Kao
Consultant phone
+813 6832 8932
Job Reference
Company Type
Foreign Multinational