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- Opportunity to manage a growing e-commerce team
- Hybrid workstyle with good work life balance and flex-time
About Our Client
The client is a growing skincare brand that has seen a high increase on e-commerce sales during the pandemic and is expanding their e-commerce team as a result. As they have a large range of products, they are able to cater to customers from all backgrounds.
Job Description
- Plan, lead, and execute the company's e-commerce operations in order to achieve KPI's for customer acquisition and sales
- Analyze key business indicators such as site traffic and conversions in order to make recommendation to marketing campaigns or to optimize e-commerce functions
- Continuously optimize the company's e-commerce platform to ensure the best customer experience
- Facilitate communication between digital marketing, acquisition marketing, CRM, and store teams
- Drive the omnichannel customer journey by working cross-functionally with other teams
- Collaborate and manage outside vendors
- Work closely with the head of customer experience in order to develop new strategies
The Successful Applicant
- Strong experience working cross-functionally with other teams (such as sales, finance, etc.)
- Experience with web merchandising and digital payments (such as Line Pay)
- Strong understanding of end-to-end e-commerce operations
- At least 3-5 years of e-commerce experience on in-house e-commerce platform (Total work experience should be 10 years)
- At least 2 years of people management
- Fluent Japanese and at least business level English
- Preferred experience in cosmetics/skincare companies or multinational companies
What's on Offer
- Great flex-time (Core Time: 11am-3pm; Flex Hours: 5am-11am, 3pm-10pm)
- Hybrid working style (1-2 days in the office)
- Large stipend to take English classes
- Good work life balance (no more than 20-30 hours of overtime a month)
Contact
Eileen Kao
Quote job ref
JN-112021-4539799
Phone number
+813 6832 8932
Job summary
- Function
- Digital
- Specialisation
- Ecommerce
- What is your area of specialisation?
- FMCG (Fast Moving Consumer Goods)
- Location
- Tokyo 23 Wards
- Job Type
- Permanent
- Consultant name
- Eileen Kao
- Consultant phone
- +813 6832 8932
- Job Reference
- JN-112021-4539799
- Company Type
- Foreign Multinational
