Desktop Support - Listed US based IT Company

東京23区 外資系企業 5,000,000JPY - 8,000,000JPY 外資系企業
  • Global working atmosphere
  • Competitive salary package

企業情報

Found in 1980s, Our client was named among the top fastest growing public technology companies on Forbes' annual Fast Tech 25 list. Headquartered in US, their main product is cloud computing solutions, currently they have wide presence across 10 countries. They are looking for a high caliper IT Support in the well-established IT team.

職務内容

- Handle technical enquiries and provide L2 end-user support for Japan office

- Provide the remote, on-site and over the phone technical support within the agreed

service levels, covering desktop, mobile device, communication systems and application software

- Maintenance of company databases, user guides, share point and website

- Responsible for supporting end user software such as Microsoft/Mac OS, MS Office, Video Conferencing etc

- Manage ticketing system and IT report

- Provide needed information on IT products or ad-hoc projects

理想の人材

- 3+ years of relevant experience in an multinational company

- Knowledgeable in hardware, O365, AD, and mobile technologies is a must

- Practical skills on PC setup and trouble-shooting

- Hands-on experience on Windows servers & network administration is an advantage

- Independent, hardworking and self-motivated

- Good communication skill in Japanese and English

条件・待遇

- Competitive salary package

- International working atmosphere

- Flexible working hours

- Corporate office in the center of Minato-ku

コンタクト
Ken Kato
求人番号
4201112
電話
+813 6832 8637

求人情報

分野
業界
勤務地
雇用形態
担当コンサルタント
Ken Kato
担当コンサルタントの電話番号
+813 6832 8637
求人番号
4201112
企業タイプ