Desktop support in Global Technology Company (Hachioji)

Tokyo Temporary 4,000,000¥ - 5,000,000¥ Japanese Corporate
  • 1 year renewable Direct Contract(Keiyaku)
  • Very nice and stable work environment

About Our Client

My Client is a top service providing company, they provide a wide range from hardware, infrastructure, software, helpdesk support to various clients in different industry. Now their business is extremely expanding so that they need additional support engineers to provide efficient support.

Job Description

* Manage Desktop Device incidents through to resolution (hardware, software and connectivity).
* Manage hard and soft break fix services for laptops and desktops.
* Provide standard and approved hardware and software support and maintenance on Desktop Devices for their entire lifecycle.
* Ensure that each Desktop Device is installed with the appropriate Desktop image.
* Monitor and Analyze incident data and Service Desk calls for Desktop Devices in order to identify and to advice on potential training requirements and automation

The Successful Applicant

* Experience with Service management tool - ex - Service now
* Good expertise on EUC tools, remote support tools, MS Office and Outlook.
* Good to have - knowledge in AD and smart hands and feet support.
* Good to have - knowledge and experience of supporting MAC devices and tablets
* Preferable to have a good understanding of Lync, VPN, and mobile device support
* Fluent in Japanese
* Close to Business level English

What's on Offer

* Flexible working style and hours
* Nice work and life balance
* Stable career built up opportunities
* Chance to use English

Chloe Wu
Quote job ref
Phone number
+81 3 6832 8653

Job summary

Job Type
Consultant name
Chloe Wu
Consultant phone
+81 3 6832 8653
Job Reference
Company Type