Desktop Engineer - Global IT Service Provider

Tokyo Temporary ¥6,000,000 - ¥8,000,000 Foreign Multinational
  • International working environment
  • Skill enhancement opportunities

About Our Client

Our client is a global IT service provider. The company bridges the gap for international businesses by providing onsite services for local IT business.

Job Description

  • Installing hardware and peripherals like disk drives, printers etc.
  • Loading software such as networking components, operating systems, and office applications.
  • Updating status to manager and users through email, collaboration tools, and in-person communication.
  • Connecting users to networks and train them on facilities and applications.
  • Installing, repairing, and conducting preventive maintenance of personal computers by providing technical support.
  • Troubleshooting software and hardware failures and determine network problems.
  • Diagnosing and resolving incidents using documented procedures to perform responsibilities.
  • Troubleshooting through phone hardware and software and engage technical resources to resolve.

The Successful Applicant

You will be an ideal candidate if you have following experience/skills:

  • 2 years of desktop support with a primary focus on Microsoft Operating systems and Office
  • Preferred Windows 10 and Office 2016/2019
  • 3 years of customer support experience
  • Bachelor's degree or 4 years' IT experience equivalence
  • Native level in Japanese will be a plus

What's on Offer

  • Competitive salary with a world-class working environment
  • Working with a team which is highly motivated and professional
Contact
Stella Zha
Quote job ref
JN-112021-4541838
Phone number
+813 6832 8972

Job summary

Function
IT
Specialisation
Helpdesk / Desktop Support
What is your area of specialisation?
Technology & Telecoms
Location
Tokyo
Job Type
Temporary
Consultant name
Stella Zha
Consultant phone
+813 6832 8972
Job Reference
JN-112021-4541838
Company Type
Foreign Multinational