Customer Support Supervisor in Sapporo
Sapporo
Permanent
¥4,000,000 - ¥6,000,000
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Bullet points
Excellent location, low cost of living
Global organization, career path
About Our Client
My client is a global financial services group with an integrated network spanning over 30 countries. My client services the needs of individuals, institutions, corporates and governments through four business divisions: Retail, Asset Management, Wholesale (Global Markets and Investment Banking), and Merchant Banking.
Job Description
- manuel and script creation
- KPI management
- quality control, phone shadowing
- mentoring, training
The Successful Applicant
- call center experience
- ideally supervisory experience in a call center, but not a must have
- good business communication written and speaking
- team player, leadership ability
What's on Offer
- excellent living location
- great work-life balance
- excellent compensation and benefits package
- award winning company with suitable career path