Customer Support for Global Securities Fintech

Tokyo 23 Wards 外資系企業 ¥5,000,000 - ¥9,000,000 per year Foreign Multinational View Job Description
As part of the Customer Support Staff Team, you will be responding to customer inquiries on the platform services and tools and creating manuals and reports on inquiries trends.
  • Company provided benefits, leaves, paid holidays
  • Excellent career path opportunities

About Our Client

Financial services company offering a trading platform for a range of investment tools and resources for traders and investors.

Job Description

As part of the Customer Support Staff Team, you will be responding to customer inquiries on the platform services and tools and creating manuals and reports on inquiries trends.

The Successful Applicant

The Team in Tokyo is looking for candidates with a strong interest for the industry and with the following qualifications:

  • Customer support experience in the FS (Securities) industry
  • Native level of Japanese language
  • Needs to take the JSDA license upon joining (unless already in possession)
  • (Advantage) English or Chinese business level
  • Okay with night shift



With some degree of flexibility about the above, if you think you have the right set of skills for the job, the company would love to hear from you.

What's on Offer

  • Advanced company's services and state-of-the-art platforms
  • Company provided benefits, leaves, paid holidays
  • Excellent career path opportunities
  • Exciting moment to join the organization who is really invested in growth
Contact
Davide Capretta
Quote job ref
JN-082024-6503305
Phone number
+81 3 6832 8675

Job summary

Function
Customer Service
Specialisation
Customer Service Officer – Inbound
What is your area of specialisation?
Financial Services
Location
Tokyo 23 Wards
Job Type
Permanent
Consultant name
Davide Capretta
Consultant phone
+81 3 6832 8675
Job Reference
JN-082024-6503305
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.