求人を保存 検索に戻る 職務内容 求人情報 類似した求人Innovative Tech: Always pushing the boundaries with new products and features.Competitive Salaries: Pay that matches or exceeds industry standards.企業情報Our client is a large organization in the Technology & Telecoms industry, known for its innovative solutions and commitment to enhancing the customer experience. Headquartered in China, they have a broad customer base and a diverse team of professionals dedicated to delivering high-quality service.職務内容Build and maintain strong, long-lasting customer relationships.Develop and implement strategies to increase customer satisfaction and retention.Collaborate with Sales team to ensure successful onboarding of new customers.Identify and address customer needs to ensure a positive customer experience.Conduct business reviews to ensure customers are satisfied with the products and services.Serve as the primary point of contact for customer inquiries and issues.Collaborate with internal teams to improve the overall customer experience.Monitor and report on customer satisfaction metrics to management.理想の人材A successful Customer Success Manager should have:A degree in Business, Marketing, or a related field.Proven experience in a customer-facing role within the Technology & Telecoms industry.Exceptional interpersonal and communication skills.Strong problem-solving abilities and a customer-centric approach.Proficiency in CRM software and Microsoft Office Suite.Knowledge of customer success processes and best practices.条件・待遇Competitive salary packageAn inclusive and supportive company culture that values employee well-being and professional growth.Opportunities for career advancement within the Technology & Telecoms industry.A dynamic work environment located in Tokyo.Comprehensive benefits package.We invite you to join our team and contribute to our mission of delivering top-tier customer service in the Technology & Telecoms industry. Apply today and take the next step in your career!コンタクトFaye Pan求人番号JN-122024-6614718電話+813 6832 8988求人情報分野営業職種チャンネル販売業界IT・通信勤務地東京都雇用形態正社員担当コンサルタントFaye Pan担当コンサルタントの電話番号+813 6832 8988求人番号JN-122024-6614718企業タイプ外資系企業