Customer Service at US Medical Device organization

東京都 外資系企業 500万円 - 525万円 外資系企業
  • Opportunity to provide product demonstrations
  • Excellent career growth and industry stability

企業情報

My client is a US-based medical device company. Their line of products vary in terms of devices and therapies. Some of the categories include: brain, heart, ear, nose & throat, as well as therapies for diabetes.

Based on annual revenues, employee size, as well as R&D spending - my client is one of the largest medical device companies in the world.

職務内容

・ External contact point for repair / inspection / maintenance and services related to rental machines

・ Reminders and inquiries to overseas manufacturers

・ Paperwork for all of the above services

・ General reservation reception for rental machines, response to requests from sales

・ Business Quality improvement and process efficiency improvement through improvement

・ Business improvement planning and project management for customer satisfaction

理想の人材

  • Ideally medical device industry experience, but not a must
  • Call Center or Customer Service experience
  • Ideally ERP experience (SAP/ORACLE), but not a must
  • Keen interest to grow into the medical device industry

条件・待遇

  • Excellent starting salary and perks
  • Career growth opportunity within the team and beyond
  • Continous training and growth exercises
  • Weekly English usage with global/APAC
コンタクト
Adam Petch
求人番号
4217354
電話
+81 3 6832 8611

求人情報

職種
勤務地
雇用形態
担当コンサルタント
Adam Petch
担当コンサルタントの電話番号
+81 3 6832 8611
求人番号
4217354
企業タイプ