Customer Service Supervisor - Retail
500万円 - 600万円
International Retail Chain
Flex Time and Promising career progression
The Client is an international retail chain.
- Lead and Improve Customer Service Team in order to deliver an excellent customer service.
- Accountable for customers issues and provide necessary resolution
- Identify new strategy in order to achieve the company's mission.
- Analyse Claim data and root cause analysis
- Report all product quality issue to HQ.
- Fluent in English
- Passionate in Retail Industry
- Familiar in Data Analysis
- Has experience in customer claim and escalation claim
- Was able to handle a team before
- Has multi-tasking skills
- Well-structured and organized
- Get a chance to work to an international retail chain.
- Get a chance to travel domestically and internationally
- 20 days paid vacation leave after joining the company
- Promising career progression
- Flexi time from 10:00 - 19:00