Customer Service Supervisor - OTA

新宿区 外資系企業 700万円 - 800万円 外資系企業
  • 80% English
  • Stock units available

企業情報

Our client is a multinational travel company.

職務内容

  • Assist in the formulation of targets for individuals and teams
  • Anticipate escalation and take over calls when needed
  • Devise ways to optimize procedures and keep staff motivated
  • Measure performance with key metrics
  • Ensure adherence to policies
  • Drive and Implement new process in improving the customer service

理想の人材

  • Proven expereince as a team leader/supervisor or manager
  • Experience in customer service is essential
  • Native level of Japanese and Business level in English
  • Knowledge of performance evaluation procedures
  • Excellent organizational and leadership skills

条件・待遇

  • Work-from-home until August 2021
  • Stock units
  • Promising career progression
  • Multinational environment



コンタクト
Michelle Rosette
求人番号
4197647
電話
+813 6832 8698

求人情報

勤務地
雇用形態
担当コンサルタント
Michelle Rosette
担当コンサルタントの電話番号
+813 6832 8698
求人番号
4197647
企業タイプ