Customer Service for MLM - 4M Tokyo

Yokohama Permanent ¥3,000,000 - ¥4,000,000 Foreign Multinational
  • Free Drinks!
  • Fun working environment

About Our Client

Our client is a GLOBAL MLM company.

Job Description

  • Manage inbound calls and emailsIdentify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents

The Successful Applicant

  • Proven customer support experience or experience as a Client Service Representative
  • Customer Service Experience
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

What's on Offer

  • Promising Career progression
  • Work life balance
Michelle Rosette
Quote job ref
Phone number
+813 6832 8698

Job summary

Customer Service
Call Center
Leisure, Travel & Tourism
Job Type
Consultant name
Michelle Rosette
Consultant phone
+813 6832 8698
Job Reference
Company Type
Foreign Multinational