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- Free Drinks!
- Fun working environment
About Our Client
Our client is a GLOBAL MLM company.
Job Description
- Manage inbound calls and emailsIdentify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
The Successful Applicant
- Proven customer support experience or experience as a Client Service Representative
- Customer Service Experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
What's on Offer
- Promising Career progression
- Work life balance
Contact
Michelle Rosette
Quote job ref
4164480
Phone number
+813 6832 8698
Job summary
Function
Specialisation
Industry
Location
Job Type
Consultant name
Michelle Rosette
Consultant phone
+813 6832 8698
Job Reference
4164480
Company Type
